Call Handling Support Plan
Choose Your Telephone Answering Service Packages for Small and Large Businesses:
Choose Your Telephone Answering Service Packages for Small and Large
STARTUP
40Hours
40Hours
- Shared AgentShared Agent
- Basic Call Greeting & Script
- Obtain Basic Info from Callers
- Max Call Receive per Shift: 10
- Max Email Sent per Shift: 5
- Max SMS Sent per Shift: 0
- Max Messages Sent by Phone Call per Shift: 0
- Dedicated Phone Number : YES
- One-Time Setup Fee: YES
SME
80Hours
80Hours
- Shared AgentShared Agent
- Customizable Call Greeting & Script
- Obtain Basic Info from Callers
- Max Call Receive per Shift: 30
- Max Email Sent per Shift: 15
- Max SMS Sent per Shift: 15
- Max Messages Sent by Phone Call per Shift: 0
- Dedicated Phone Number : YES
- One-Time Setup Fee: YES
- Dedicated Customer Manager
ENTERPRISE
120Hours
120Hours
- Dedicated AgentsShared Agent
- Customizable Call Greeting & Script
- Obtain Defined Info from Callers
- Max Call Receive per Shift: 50
- Max Email Sent per Shift: 25
- Max SMS Sent per Shift: 10
- Max Messages Sent by Phone Call per Shift: 10
- Dedicated Phone Number : YES
- One-Time Setup Fee: NO
- Dedicated Customer Manager
- One-to-One Account Manager
PARTNERSHIP
160Hours
160Hours
- Shared AgentShared Agent
- Customizable Call Greeting & Script
- Obtain Unlimited Info from Callers
- Max Call Receive per Shift: Unlimited
- Max Email Sent per Shift: Unlimited
- Max SMS Sent per Shift: 40
- Max Messages Sent by Phone Call per Shift: 40
- Dedicated Phone Number : YES
- One-Time Setup Fee: YES
- Dedicated Customer Manager
- One-to-One Account Manager
- Video Surveillance
Choose Your Telephone Answering Service Packages for Small and Large Businesses:
CCBD INTRO
150Calls
150Calls
- Shared Agent
- Customizable Call Greeting & Script : NO
- Dedicated Phone Number : NO
- Obtain Info from Callers : Basic
- Messages Sent by Email : YES
- Messages Sent by SMS : NO
- Messages Sent by Phone Call : NO
- Set-up Charge : YES
CCBD BASIC
350Calls
350Calls
- Shared Agent
- Customizable Call Greeting & Script : NO
- Dedicated Phone Number : NO
- Obtain Info from Callers : Basic
- Messages Sent by Email : YES
- Messages Sent by SMS : YES
- Messages Sent by Phone Call : NO
- Set-up Charge : YES
CCBD VALUE
575Calls
575Calls
- One-to-One Support Agent
- Customizable Call Greeting & Script : YES
- Dedicated Phone Number : NO
- Obtain Info from Callers : Customized
- Messages Sent by Email : YES
- Messages Sent by SMS : YES
- Messages Sent by Phone Call : YES
- Set-up Charge : YES
CCBD STANDARD
800Calls
800Calls
- One-to-One Support Agent
- Customizable Call Greeting & Script : YES
- Dedicated Phone Number : YES
- Obtain Info from Callers : unlimited
- Messages Sent by Email : YES
- Messages Sent by SMS : YES
- Messages Sent by Phone Call : YES
- Set-up Charge : YES
Choose Your Telephone Ans Choose Your Telephone Answering Service Packages for Small and Large Businesses: wering Service Packages for Small and Large Businesses: