Our call center bd takes the protection of your data extremely seriously, and we understand the utmost respect for your privacy.
This document explains why we collect information about our customers, just as virtually every business does. You will also be able to see what information we keep, for how long, what we learn from having you as a customer, and the choices you have regarding YOUR information. Here is what we promise before we dive into the details:
- Give you control over your data and preferences.
- We will store your information securely.
- We never sell or commercialize your data.
This is a notice that informs you of our policy regarding all the information that we record about you. This policy outlines the conditions under which we may process any information we collect from you or that you provide to us. The policy covers both data that can identify you (the “personal information”) and confidential data. Processes include the collection, storage, transfer, use, or any other action involving information under the law and this notice:
1) If you disagree with any of the information in this Privacy Notice, your only option is to discontinue your use of our apps and leave our website.
2) We are committed to protecting your privacy and confidentiality. Our website visitors and app users are entitled to know that their personal information will not be used for any purpose unintended by them, and will not fall into the wrong hands.
3) We are committed to maintaining the confidentiality of all information you provide to us.
4) We must inform you about your rights and our obligations regarding the processing and control of your personal data.
5) Except as set out below, we do not share, sell, or disclose information to third parties.
We collect information through our website and apps.
We Use The Following Bases For Processing Your Personal Data
We must determine which of six defined bases we use to process different categories of your personal information, and inform you of the basis for each category.
When we no longer need a basis for processing your personal information, we will stop doing so immediately.
When the basis changes, we shall notify you as required by law as well as of any new basis for processing your information.
Our company will be known as ‘Controller’ of the personal information you provide us with. We only collect basic personal information about you, which does not include any special types of information or location-based information. However, it does include name, address, phone number, and email address.
We process information for legitimate interests.We may use information for legitimate interests, either for you or for us.
We will only process your information on this basis if we have carefully considered.There may be other ways of achieving the same goal.You might be harmed if you process (or do not process).You should consider whether you would expect us to process your data, and whether you would consider it reasonable.You may, for example, be subject to data processing on this basis for the purposes of.Maintaining records for the proper and necessary administration of our business.
We will respond to any unsolicited communication from you, to which we believe you would expect an answer.A legal right is another party’s right to be protected and asserted.It is essential to manage business risk by protecting against it or by seeking professional advice.We act to protect your interests to the extent that we believe is our duty.
The Communication And Notification Processes
You may receive messages about your account and the services you are using, such as invoices, payment receipts, low balance alerts, technical notifications, and other information. The services must include these messages. You must cancel your services if you wish to stop them.When you contact us, whether by phone, email, or through our website, we gather the information you have provided so we can respond to you.
We keep track of your requests and our responses to improve our efficiency.Our mission is to provide a high quality of service to you by keeping your personally identifiable information, such as your email address and name, along with your message.
We will respond to your communications via live chat, email or telephone if you contact our sales or support teams.
We may contact you periodically to inform you of new products, campaigns, promotions, and payment methods. You can stop receiving promotional messages by following the instructions that come with them.
The information we process about you can be viewed and corrected or deleted by you at any time if you believe it is incorrect. Our Data Protection Officer can answer any questions you have about how we have handled your personal data.
The Complaint Process
Please email us at Callcenterbd@gmail.com if you have any concerns or concerns about the Privacy Notice.
It is our hope that if you and we are unable to resolve a dispute through mediation or arbitration, you will agree to try to do so in good faith.
You have a right to complain to the Data Protection Commissioner if you are dissatisfied with the way we process your personal information.