Your Experienced & Reliable Outsourcing Partner in Bangladesh

Bangladesh has been growing fast with the digitization scheme where many IT companies are relentlessly striving for excellence. The service industry has been playing a significant role in exporting strategic offshore outsourcing, BPO,  strategic offshore outsourcing, RPO, Software Development and business consulting related projects. CCBD is a Provider of Business Processing Outsourcing and Offshore Outsourcing integrated services in catering, accommodation, facility management and digital solutions. Leader in management onshore and offshore. In such a scenario, outsourcing services from Bangladesh is a wise decision for a number of reasons including low price. Call Center BD offers outsourcing services to clients around the world at a very affordable price.

Sophisticated Techniques, Innovate Process & Customized 6 Outsourcing Solutions

Virtual Offices

1. Virtual Offices

If you are looking to outsource a whole virtual office, consider Call Center BD. We offer smart virtual offices at a very affordable cost.

Remote Monitoring

2. Remote Monitoring

Got something to monitor consistently. We provide you with worry-free remote monitoring services from Call Center BD.

Telephone Answering

3. Telephone Answering

You can remove the hassle of answering telephones in-house by outsourcing the service from Call Center BD. 

Virtual Workspace

4. Virtual Workspace

Virtual workspace is becoming popular for many reasons including the neo-normal situation triggered by COVID-19.

BPO Services

5. BPO Services

Our business process outsourcing or BPO services are recognized as top-notch in the industry. Get in touch with us for BPO services.

Call Forwarding

6. Call Forwarding

No more repetitive tasks inside your office ground. We are here to help you with call forwarding services so you can focus on other priorities.

FAQ for offshore outsourcing 

What platforms we manage in call center outsourcing?

Call center outsourcing includes outsourcing specific areas or tasks, for example customer support, new customer acquisition or back office management, to a call center.

How Do Answering Services Charge?

Answering service pricing setting comes in numerous forms. Therefore, the most common way that answering services charge is decided by the minute. Corporations are charged for the quantity of time remote receptionists spend helping their callers. This has proven to be the reasonable way for both answering service providers and their customers.

How Offshore Outsourcing operations take place?

Offshore Outsourcing is engaging a third party located in a different country to perform your business tasks, which are currently being operated from source country like Bangladesh. Offshore outsourcing gives you a platform to grow your business globally.

Why should I use a virtual office service?

A virtual office provides several of the facilities of a traditional office without the charge associated with a full-time office. Virtual office packages are flexible and can regulate to meet your precise needs at any given point in time. Our virtual office packages are planned to grow with you as your industry grows.

How we provide affordable outsourcing call center services?

Call Center BD can provide most affordable outsourcing service. The sole largest call center outsourcing cost variable is location.  Therefore, selecting a call center located in the US or Europe versus Bangladesh or Latin America will have a huge impact on your call center charges.  Here is a general guideline to call center outsourcing expenditures by geographic location:

  • United States/Canada: $22 – $35 per hour
  • Western Europe: $40+ per hour
  • Eastern Europe $12 – $25 per hour
  • Australia: $35 – $55 per hour
  • Africa/Middle East: $15 – $20 per hour
  • Latin America: $8 – $18 per hour
  • Asia/Philippines: $8 – $14 per hour
  • Bangladesh: $5 – $9 per hour
  • Pakistan: $6-$10 per hour

Ready to obtain a customized call center offer for your application or campaign?  Call today to allow us to analyze your needs, discuss the options, and introduce you to the best packages for your situation.

Exclusive and High quality Business Process Outsourcing Solutions