Outsourced Network Operations Center (NOC) services is full and continuous outsourcing of infrastructure management that guarantees stable IT operations and optimal support cost. Call Center BD’s managed NOC services include 24/7 infrastructure monitoring and L2, L3 tech support to efficiently handle your IT infrastructure issues. NOC (Network Operations Center) services monitoring plays a pivotal role in maintaining the stability, performance, and security of modern networks.
Our NOC Services Bring 6 Special Benefits At Your Doorstep
1. Network Monitoring
As we are monitoring your network all the time we are constantly finding out the issues within your network and devices. Our engineers have been troubleshooting for their entire life. As a result, they immediately can understand the issues and solve all your problems related to your network.
2. Dedicated NOC Team
Monitoring is of no use if we cannot alert you on the alarming issues with your network. Issues can vary from bugs in your system to hackers trying to evade your firewall. We can notify you with alarm settings, SMS, emails, or calls whatever you are comfortable with. We will notify you within seconds.
3. Full-Day Monitoring
A single moment of negligence can do enormous harm to your business. We give you round-the-clock monitoring because we appreciate every second of your time. We have cutting-edge automation technology. Our trained eyes won’t miss the minuscule fraction of a second.
4. NOC management
Having a monitoring service is fantastic. You can resolve the issues on your own without visiting your neighborhood IT solution provider once you receive a notification from us. Network issues should be resolved quickly, and since we already know where the pinch hits.
5. NOC consultancy
You for sure understand the importance of your network security or else you wouldn’t be here reading this. Our experts have been serving this industry for a long time and know the ins and outs of network monitoring and security. We will look into your network system and consult you to make it stronger.
6. Detailed Reporting
At the beginning we have mentioned we have fancy automation systems. Our system automatically generates monthly reports that break down your issues with networks and areas of improvement. Our monthly report will help you to understand your next steps to make your network a better one.
Accelerate Growth and Increase Profitability with Valuation NOC Services
Our NOC services are designed to scale quickly without incurring excessive administrative costs, allowing your team to concentrate on high-value services and strategic expansion.
1. Phone Support
Our organization has been delivering varied IT services to clients all around the world. That is the source of our confidence, and we can confidently say that we outperform all other NOC service providers.
2. Notification Handling
Whether you hire workers or choose a local NOC service provider, you will incur significant costs. And We offer high-quality service at a very friendly competitive price. Why not contact us right now?
3. Ticketing
Your business is our business. And If you are enrolled with us you do not need to spend your time worrying about your network operation center. You can focus on more important things of your company and let us do the things we are best at.
4. L1, L2, L3 Support
From monitoring to analyze and manage your network, we provide you with everything. We are like an expert friend of yours who takes care of all the issues related to NOC. We take all your worries away with 24 hours services.
4. Network Monitoring
Continuous monitoring of network infrastructure and systems to detect issues such as network congestion, performance degradation, security threats, and hardware/software failures in real-time.
6. Backup and Disaster Recovery
Implementation and management of backup solutions and disaster recovery plans to ensure data integrity, minimize data loss, and facilitate rapid recovery in the event of system failures or disasters.
Customized Solutions, Seamless Integration: Outsource NOC Support
NOC Set-UP
We design and establish efficient NOC workflows:
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- Monitoring tools set-up.
- NOC team interaction procedures.
- Establishing NOC procedures and policies.
- Monitoring tools set-up.
- Establishing NOC procedures and policies
- NOC team interaction procedures.
Product & Warranty Support
We carry out 24×7 NOC monitoring of:
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- Hardware performance (CPU, RAM, HDDs).
- Health of IT systems and services.
- State of web resources.
- Expiration of network certificates.
- Logged events.
- Health of cloud resources.
Sales and Support
We provide:
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- Remote L2 and L3 troubleshooting of detected/reported incidents
- Incident reports with advanced root cause analysis.
- Incident reports with advanced root cause analysis.
The Services A NOC Provides
If you want to ensure high system availability, you’ll need infrastructure monitoring solutions that can reliably monitor and alert on a wide range of indicators. These metrics track the daily health of your infrastructure. Well Designed network infrastructure often functions smoothly—until, for example, bandwidth oversaturation causes excessive delay, resulting in an outage.
- Networks
- Routers
- Servers
- Applications
- Websites
- Firewalls
- VPN Tunnels
- Wireless AP
- Firewalls / Antivirus
- LANs
- WANs
- MANs
- Virtual desktop
- Power Systems
- Facility Systems
WHY CHOOSE US
Why Call Center BD is a Top Outsource NOC Experts
- Adaptive and flexible approach
- High responsiveness
- Accountability and discipline
- Transparency and shared decision making
- Unwavering commitment to your growth
- Focused on metrics, data, and getting the optimal outcome
- Aligned values and strong ethos
- Help you train your team for optimal performance
- Conduct quality audits, evaluations, and feedback loops to ensure your team is performing to standard
FAQ For NOC Services
What is the Reliability of Your NOC Facilities?
We developed and engineered the Callcenter.com.bd NOC Services platform in-house. Our primary and recovery network cores are integrated, created, and deployed within the AWS VPC. In a true crisis event, Callcenter.com.bd could be fully operated and handled remotely, as demonstrated by our many remote workers during the COVID-19 epidemic.
What is the Primary Purpose of the NOC?
A network operations center (NOC) is designed to help businesses manage and monitor their network systems without having to do so manually. Companies set up their NOC to monitor everything that happens in their network, and it is vital that it can provide accurate information as needed to keep things operating smoothly.
Why Do I Need a Network Operations Center?
An operations center for a network operations center (NOC) is a central area where a company’s services, databases, external services, firewalls, and network may be monitored and maintained 24 hours a day by its employees. A NOC is essentially a firm’s nervous system. This is why you need NOC services.
What are the Main Characteristics of Outsourced NOC?
- Quality NOC Services include the following features:
Monitoring applications
Watching the firewall
Observation of a network
NOC Service Providers
Routing monitoring
Monitoring servers
Switch Monitoring
Watching a website
Monitoring Internet of Things