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Inbound - Customer Management

CC Bangladesh has teamed up with the best CRM solutions available, empowering people through software and giving you one killer combination. Outsource with CCBD and gain access to the following customer management solutions:

  • Sugar CRM (Open Source CRM)
  • Centric CRM (Open Source CRM)
  • Infusion CRM (Small Business CRM)
  • Sales Force (Medium to Large Business CRM)

Outbound - Customer acquisition

With our advanced technology and access to the latest software, you’ll be able to monitor your program and improve the quality of your team’s performance while your campaign is in motion. Both CCBD’s customized service plans and trained agents are available at a fraction of the cost of running a similar campaign on-site. Onshore, a comparable campaign could cost you anywhere between $20 and $45 an hour. we pride ourselves on delivering the best service at a low price. Still not convinced? Let us run a trial campaign with you. Please Contact Us

Business Process Outsourcing

CCBD offers comprehensive business process outsourcing solutions to optimize your business performance through our back office and KPO services. Improve business performance by outsourcing your key business functions with Australia’s largest outsource to the Bangladesh. We offer a comprehensive selection of outsourced back office functions including non-voice outsourced finance, accounting, administration and knowledge process outsourcing (KPO) solutions.

Host of back office functions

Our host of back office functions are run by specialists with the skillsets, experience and qualifications to match our clients’ unique business requirements. We provide an extensive selection of back office functions, from accounting and bookkeeping services to e-mail and website support, data entry, processing and other administrative tasks.

  • Data cleansing
  • Data entry
  • HR admin and payroll
  • Payment processing and tracking

Offshore outsourcing services in Bangladesh

In today’s business parlance, outsourcing refers to the practice of outsourcing non-core business functions of an organization to a third party business process outsourcing (BPO) services provider. Similarly, call center outsourcing is the process of contracting the management of voice based customer service processes to specialized call center outsourcing companies.

Best value BPO + KPO

CCBD Call Center Bangladesh offers offshore outsourcing services to companies worldwide. The CCBD Call Center as a Business Process Outsourcing (BPO) offers business process outsourcing solutions (BPO).  CC Bangladesh  business process outsourcing (BPO) is your outsource solution.

We specialise in providing flexible knowledge process outsourcing solutions including financial services, legal process outsourcing and medical KPO.

  • Accounting and bookkeeping
  • Legal and medical transcription
  • Research and information-gathering

Features and Benefits

Our customized technical support packages are built to meet your needs and to scale with your growing business.
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Order Taking

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Billing Queries

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Market Research

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Product Promotion