Choose Callcenter BD for Your BPO - Business Process Outsourcing Service

Callcenter BD One of the top Business Process Outsourcing businesses in Bangladesh. Began as a BPO organization’s subsidiary and has experienced steady growth each year. Callcenter BD, a reputable BPO outsourcing company in Bangladesh, excels in these fields and provides a variety of predefined services.

1. Customer Support

Customer support involves handling customer inquiries, issues, and concerns on behalf of a client company. Customer Support outsourcing that uses multiple channels (phone, email, live chat) and multiple languages.

2. Back Office

Business Process Outsourcing (BPO) context refer to the internal business functions that support the core front-office activities. Using our back office services, we ensure a faster turn-around time and a high level of accuracy.

3. Generating Leads

Generating leads in a Business Process Outsourcing (BPO) context involves identifying and attracting potential customers. Our sales team qualifies leads for your sales staff, manages contact lists and makes cold calls.

4. Finance & Accounting

Finance and Accounting outsourcing is a common practice in the Business Process Outsourcing industry. A variety of services are offered by us, including credit processing,  and customer onboarding.

5. Making Appointments

Making appointments efficiently and professionally is a crucial aspect of many businesses and industries. The digital lead management system and customer contact system are used to confirm appointments.

6. Telephone Sales

Telephone sales, often referred to as telesales or inside sales, involves selling products or services over the phone. Business Process Outsourcing managing sales inquiries, orders, reselling, cross-selling and upselling.

6 Leading BPO Business Process Outsourcing Solutions

Business Method We provide more than simply telemarketing services, our outsourcing service offerings also include finance and accounting, human resources, analytics, banking services, contact centers, and more. Rather, Digital Minds concentrates on offering complete solutions to B2B and B2C company owners.

1. Accounting Support

Business Process Outsourcing (BPO) in the context of accounting support involves outsourcing various financial and accounting functions to specialized service.

2. Tax Assistance

Companies often opt for BPO tax assistance to ensure compliance with tax regulations, optimize tax strategies, and efficiently manage their processes.

3. Inspection Services

Business Process Outsourcing (BPO) in inspection services involves outsourcing various inspection-related functions to specialized service providers.

4. Client Assistance

BPO client assistance involves providing support and assistance to clients, addressing their inquiries, resolving issues, and ensuring overall satisfaction.

5. Human Sources

Business Process Outsourcing (BPO), Human Resources (HR) outsourcing refers to the practice of outsourcing various HR functions to a third-party service provider.

6. Help Desk Assistance

BPO help desk assistance involves outsourcing support services to a third-party provider to address customer inquiries, technical issues.  

Why Are BPO So Useful For Business?

Business Process Outsourcing (BPO) offers several advantages that make it useful for businesses across various industries. Here are some key reasons why BPOs are widely utilized:


Every one of our accountants has earned multiple financing licenses and graduated with honors from their finance degrees.


  • Public accountants with certification
  • Chartered Association of Management Accountants 
  • recipients of the UAE VAT seminars’ certificates.


They often attend seminars and training to stay current on accounting and VAT regulations. The client gains confidence knowing that the experts managing their account are well-versed in their financial work.


Professional accountants who have handled the accounting of different industries and have at least five years of experience, if not more, have mastered the accounting process.


It provides reassurance that the accountants handling your accounts are not just knowledgeable in theory but have also worked in the field for a number of years.


You may rest assured that our accountants are prepared to assist you in solving any problems that may come up.


Our accountants offer the following benefits as advisors for accounting software:


  • Have mastered the use of accounting software and have the most recent upgrades installed.
  • Lowers the dangers associated with security and privacy problems
  • Make the most of the accounting software.

Cost Saving

Cut Down on Recruiting and Employee Expenses


-Labour Charges


-Entry Fees


-Healthcare Costs


– Health insurance


– Bonus Pay


– Airline Ticket


-Cancel Training Fees 


Maintain low headcount by controlling operating costs by using fewer personnel to complete these administrative activities. Potential loss incurred by shifting funds and resources to different sectors.

Time Conserving

Hire competent and experienced accountants instantly by doing away with the hiring procedure.


  • Assure a stable working environment by lowering the chance of fluctuating staff turnover and the requirement for hiring and retraining.
  • Accurate and effective accounting approach
  • Cut down on administrative time and concentrate more on strategic planning projects.

FAQs For BPO- Business Process Outsourcing Services

How does outsourcing reduce business costs?

A few market factors in the Bangladesh, remembering the new increment for the lowest pay permit by law. The increasing expense of framework and the steadily changing interest for new innovation. High quality benefit of outsourcing more unmistakable than any other time in recent memory.

How else can outsourcing benefit my business?

In addition to saving you money, outsourcing will also free up time. Which you can use to concentrate on growing and improving your company. A corporate chief’s time is best spent creating methodologies in center business regions, not agonizing over. The everyday exercises that keep the business running.

Outsourcing Benefit

Outsourcing saves time for the chiefs, however it saves time generally. Call Center BD representatives are specialists in their separate regions and can deal with projects more proficiently. And adequately than an inner worker with restrict preparing and absence of admittance to modern innovation.

For what reason would it be advisable for me to trust Call Center BD with my business needs?

Very much like you are a specialist in your industry, Call Center BD hires and trains specialists in the functional cycles that will further develop your business results. Call Center BD has helped complex associations upgrade proficiency, further develop client connections and decrease costs for almost 20 years. In Call Center BD not just dominates at advancing activities and accomplishing results for our customers. We have won various honors for our positive working environment.

What kind of employee does Call Center BD worker?

Call Center BD as of now has in excess of 1,000 staff individuals and has the ability to recruit 1,500 workers altogether. These representatives have predominant English talking abilities and practically the entirety of the specialists can communicate in English at a local level.

Would business process outsourcing work for me if my business is large or small?

Process outsourcing gives advantages to a business of any size. For a private venture, BPO diminishes overhead, which brings about expanded income for functional development. It likewise considers adaptability and decreases hazard as business destinations change.

While rethinking has profit new businesses it has additionally been carry out by Fortune 500 organizations. BPO can profit huge organizations during seasons of huge change or quick development.

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