Once a complementary channel to inbound and outbound based solutions, back office processing and data processing have today become the backbone of the entire customer experience value chain. Employees in fast-paced companies often complain that after performing administrative tasks, they’re left with little time for proper planning and execution on more innovative projects. At CCBD Bangladesh, our competency lies in building workflows, back-end systems, web-based applications, and providing value adds like data capturing and data mining to assist in integrating the customer facing and support services to provide overall value for our clients.
Organizations need to stay focused on the big picture: the company’s goals, growth and core strengths. CCBD allows you to cost-effectively manage non-critical back office processes so you’re not bogged down with the repetitive, day-to-day activities. Back office support services are becoming a surefire necessity for businesses striving to maintain their competitive edge during the increasingly expensive enterprising world of present day, where reducing overhead costs is a critical component to success.
We provide out-of-the-box or customized secure facilities services for back office functions including data entry, legal review, finance and accounting (F&A processing), fraud detection and prevention, order fulfillment, translation services, maintenance repair and operations (MRO), and account management services.
Our data entry certified specialists are well-trained and are capable of handling all of your data entry needs. We diligently gather information regarding the topic of your choice. We handle your data entry needs efficiently and quickly. We deliver quality work on time. If you assign us data entry work today, we complete it by the time you awaken the next day.
- Our Bangladeshi call centers offer fantastic IT support, back office services, quality assurance, programming work and data entry services, performed by a collective of well-educated college graduates.
- Our Local call centers offer excellent voice support, chat and email support. Our representatives are fluent in English with minimal accent and good experience and training. Our BD call centers are a great choice for offshore telemarketing.
- At our CCBD call centers offer a near-shore service with desirable offshore pricing. They feature excellent voice support with minimal accent and bilingual representatives. Our Dominican Republic call centers are also an excellent choice for offshore telemarketing.