Dedicated Call Center Agent Outsourcing Service in Dhaka, Bangladesh

What makes a call center truly outcome-oriented? Whatever it is, we have all the motivations for bringing the outcome for your business. So, if you are looking for a call center outsourcing company in Bangladesh, you are just in the right place. With a team of call center agent, we boast as the best service provider in the country. Outsource quality call center services and ensure ultimate outcome for your business. 

Call Center Agent Outsourcing Service

6 Benefits of Moving Your Call Center to the Cloud

1.Enable agents to work from home

2.Reduce volume of calls and costs

3.Improve agent engagement and performance

4.Increase CSAT scores and sales

5.Automate support and increase productivity

After Hours Call Answering

1. Customer Acquisition

Acquiring customers is inevitable for the existence of any business. In fact, this is the gate through which money enters. May it be a service-oriented company providing B2B or B2C services or a product-oriented company, it must find customers for the sake of making profits. As a professional call center service provider, we offer result-focused call center service in Bangladesh.

 

2. Customer Care

Customer care is the key to success when it comes to retaining customers. If you can make your customers happy, you don’t need to worry about the success of your business. And, customer care plays a vital role in making customers happy with your company. Our well-trained customer care executives are ready to serve you and make your customers happy. 

 

3. Direct Answering Service

Are you running advertisements on digital or off line media, and putting a number there for direct communication? Wherever you put your official number, we are ready to provide you with direct answering services. As an experienced team, we will ensure quality services to meet the objectives of the answering services. We are highly trained to convince your potential customers.

Agents To Work Remotely

4. Business to Business

If you need business to business call center services, rely on our expertise. We know how to deal with B2B clients, partners, and other companies to get you the optimum outcome. Whether you want to generate business to business sales or deal in insurance services, human resource services, etc., we can help you with result-oriented B2B call center solutions. 

 

5. Inbound & Outbound

Inbound and outbound call centers differ in terms of convincing approaches. Also, the callers or receivers need to prepare for the service in a slightly different way. We provide both inbound and outbound call center services. You may need inbound or outbound solely, or both at once. We have both the types of call center solutions for your business. 

 

6. Automated Call Service

You may want to automate your customer/call service for many reasons. Our automation experts will smartly automate your customer service process with an electronic call center. This will help people interested in your company to have answers to frequently asked questions, or to have the right person to talk with from the automated system. Learn how we can do this.

Professional and Most Trust-able Call Center Agent

Are you ready for a consultation?

Your treatment will be performed by licensed therapist. Schedule your appointment now!

Outsource Medical / Healthcare Call Answering

1. Frequent Training

We believe that training can bring excellence in any company. We train our call center executives frequently so they can serve better and achieve more for your business.

4. We are Proactive

We are proactive while providing call center services. This ensures that we truly achieve the goals that are mutually accepted. We take necessary actions whenever it’s needed and think ahead of the time.

2. Extemporaneous Answering

Our team is trained on how to come up with extemporaneous answers to situational questions. Our impromptu answering service ensures that it doesn’t remain within a limit, rather we use our brain.

5. One-Stop Solutions

We are a 360-degree call center service provider based in Dhaka. When you become our client, you don’t need to spend time in outsourcing any further related service from elsewhere.

3. Affordable Services

Affordability is one of our core strengths. We offer all our call center services at an affordable price without maintaining quality. Optimization of processes has allowed us to do so.

6. We are Knowledgeable

We are equipped with all necessary information. We have requisite common sense for handling tough situations. As we are well informed, we make the right decisions and deliver accordingly.

FAQs For Call Center Agent

Is Being a Call Center Agent Hard?

Filling in as a contact place specialist can be an exceptionally requesting position, however how requesting it will be may rely upon the organization you work for. A few organizations have extraordinarily high call volumes and specialists might answer at least twelve calls each hour. Contingent upon the idea of the calls, working in a call community can be very tedious. Specialists who work in divisions doing charge installments or inbound deals should be acceptable typists, since they should record locations and card subtleties rapidly and precisely. Those working in help jobs should have the option to finish ticket data precisely, exhibit great listening abilities, and convey guidelines obviously.

Do you provide industry-specific integrations?

Indeed, we do. In the event that your mix demand is a typical one, chances are we have effectively offer it accordingly you can profit from it right away. We likewise give more explicit and exceptional incorporation upon demand from our clients, get in touch with us for more data.

Why is Call Center BD better than its competitors?

Set forth plainly, we have better innovation. We have a protected yet open stage fueled by Google permitting joining with outsider sellers effectively and viably. Past that; we are quicker, simpler, more adaptable and more receptive to our clients’ always advancing requirements.

How does a call center work?

Call center agent come in various shapes and sizes. Each works marginally contrastingly and depends on various tech framework to run viably.

1. The in-house contact focus

2. The rethought contact focus

3. The virtual contact community

How could call center outsourcing help my business?

Call center BD customers see the accompanying advantages:

1.Controlled and decreased working expenses

2.Creative business techniques brought into the world from the accomplishments of different associations like yours

3.Hierarchical spotlight on center business objectives with a decrease in everyday errands

4.Amplification of inner assets time

5.Admittance to industry’s state of the art innovation and experience

We improve your customer experience and brand reputation

Call US: +8801511-002341

Are you ready for a consultation?

Your treatment will be performed by licensed therapist. Schedule your appointment now!