Providing excellent customer service is the most important thing you can do for your bottom line. Contact One provides cost-effective, 24/7 answering services at a fraction of the expense of an in-house team member, and you only pay for the minutes we are working for you.
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Volume of expected Calls
Let us know your proposed volume of expected incoming and outgoing calls reflective of your campaign.
Telemarketing and Non-Technical support
Telemarketing and Non-Technical support: $8 to $10 per hour only.
Technical support
Technical support: $10 to $15 per hour
Advanced Technical Support: $15 to $25 per hour
Monday through Friday from 5 to 8 p.m
At an estimated cost of $30 per hour, that will run you a total of $1,350 per week. If you’re looking for 9 a.m.-5 p.m. customer support seven days a week, plan on paying $1,680 per week for each representative at that same estimated cost of $30 per hour.
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How Much Does Call Center Outsourcing Cost
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Call Center Services to Quote
Your business could be at risk if you are unable to provide adequate customer service? Our 24×7 call center phone answering services help you connect with your customers. Resulting in increased sales and better conversion rates, along with satisfied customers. Multi-channel call centers with real-time reporting and 100% recording.
- B2C and B2B Customer Acquisition
- Lead Generation
- Appointment setting
- Tele Surveys
- Customer Loyalty Programs
- Information gathering
- Direct sales
- Welcome Call
- Sales lead follow-up
- Service Satisfaction Follow-ups
- Database Development and Management
- Sales Verification
- Warm Calling/Existing Clients/Referrals
- Cold Calling Campaigns
- Product/Service Promotion
- Market Research & Survey
- Mortgage Lead Generation
- E-mail Follow Up
- Market Intelligence
- Direct Mail Follow-up
- Product Promotion
- Debt Collection