Simplified Call center Services using Sophisticated Technologies.

 

ccbd, is one of the leading providers of Business Process Outsourcing (BPO) services, offering a wide range of back office data entry services, customer care & support and telemarketing outsourcing solutions to clients worldwide. Your BPO or back office support operation is considered captive since you will have the opportunity to manage it the way you see fit and emulate the successes of your current operations. Assist by world-class infrastructure, organization competencies, strong domain knowledge and a dedicated team of highly skilled and trained professionals, CCBD aim to be the premiere business process outsourcing services provider to our customers.

Enhance Flexibility with 3 BPO Features

1. Whether it’s a medical records guided by HIPAA privacy rules or high resolution satellite imagery, our data processing  Services ensure client information is secure and private.

2. Our GIS division can Geo code, outline GEO features or do photo data reduction accurately and rapidly. Our systems group can support virtually any kind of technology while our customer support executives are ready to provide your customers with real care.

3. We handle a wide variety of back office functions including tracing customer contact information, setting up claims or data for cases requiring insurance company attention, and virtually any kind of data entry services or management.

 

With our BPO Solutions, you can easily create and sustain a better brand image for your products and services. Customer satisfaction is the main reason to the successful creation and sustenance of a well known brand name. Hence we understand that very well. Committing to long-term corporate relations will not be a problem since we have structured our delivery systems to be scalable and exclusively flexible. can practically perform any business process in their operation. From data entry for healthcare to provisioning of mobile telephones to assist complex telecom systems, our model permits you to tap on the exact talent, which combined with your control and our bundle of services, makes the perfect combination.

We never let our eyes off the targeted goals and objectives, something that allows us to achieve and deliver the desired results through our business process outsourcing services.

Dynamic 8 Applications

 

  • 1.Highest Quality, Lowest Cost
  • 2. 20+ Language Capabilities
  • 3. 12-Years of proven track records
  • 4.Support and Care is ALL we do.
  • 5.Multi-Channel Customer Care
  • 6.Technical Support
  • 7.Back-Office Support
  • 8.Legal Process Outsourcing

Enjoy our 8 BPO or back office support:

 

  • 1.Data entry as part of a 24/7 operation providing worldwide support
  • 2.Provisioning, contract administration and support for commercial clients
  • 3.Shared services support
  • 4.Website support
  • 5.Internet help desk
  • 6.Collections
  • 7.Account validation and verification
  • 8.Accounting and general ledger support

Frequently Asked Questions For Business Process Outsourcing

How BPO services can reduce labor costs?

If it’s getting difficult for you to reduce your labor cost but you wish to increase your profits. You can implement bpo services which will help you to expand your business without investing high amounts as Capital Expenditure.

How we can offload your task and increase efficiency?

Managers of organizations sometimes are not able to focus on the core activities of the business and are spending time on unnecessary administrative tasks. Here, our industry experts help you to cater to your client’s needs and questions. Therefore we also assist you with round-the-clock support together with time-zone advantage. Our BPO service involves pre-sales, sales, after-sales, and everything in between.

What services does Callcenter BD offer?

We provide a variety of services that will assist you in achieving your company objectives. Client service, inbound and outbound sales, customer retention, lead generation, technical support, facilities and procurement, payment processing, management, accounting and receivables, direct response marketing, administration, and back-office processing are just a few of the services available.

Sectors, Industries and businesses we use for Outsourcing?

We can handle every Industry or Business for Outsourcing but our focused platforms are Banking & Financial, Insurance and IT sectors. Therefore the past few years we have been achieved tremendous growth in Outsourcing Industries like Telecom, Education, Sales, Retail, Consumer Goods, Real Estate, Gaming, Media etc.

What does CCBD BPO do?

CCBD is your one-stop shop, your due-diligence team to find you the Perfect Partner for your Outsourcing needs.  We provide service according to your business requirements.

If I cancel, do I get my money back?

A refund will be issued depending on when you are cancelling the order.  Cancellations must occur by 6 pm local time in Bangladesh on the day before your service will be started. Moreover, minimum cancellation fee may be charged after the process has been already started. You must speak with an Assistant to cancel your service.

Simplify your challenging task with BPO